Shipping & returns

Shipping time

Shipping within 1 or 2 working days.

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Binnen Nederland

Default delivery PostNL or Acces Point Delivery (UPS or PostNL)

0 > 20 kg€ 9,-

Gratis verzending boven orderbedrag van €150,- *)
*) This applies to a single shipment. In the case of subsequent shipments, e.g. pre-orders, the order amount of both shipments must be above €150,-
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Buiten Nederland

Belgium and Germany, Luxembourg

0 > 10 kg€ 12,-
10 > 20 kg€ 14,95

Gratis verzending boven orderbedrag van €200,-
*) This applies to a single shipment. In the case of subsequent shipments, e.g. pre-orders, the order amount of both shipments must be above €200,-

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France

0 > 10 kg€ 14,95
10 > 20 kg€ 17,95

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Denmark, Italy, Macedonia, Czech Republic, Poland,
Spain, Austria, Finland, Ireland, Portugal, Sweden,
Greece, Bulgaria, Hungary, Litowen, Estonia, Slovenia,
Slovakia

0 > 10 kg€ 16,95
10 > 20 kg€ 19,95

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England, Switzerland, Norway

0 > 1 kg€ 25,00
1 > 2 kg€ 27,00
2 > 3 kg€ 28,00
3 > 4 kg€ 29,00
4 > 5 kg€ 30,00
5 > 6 kg€ 31,00
6 > 7 kg€ 32,00
7 > 8 kg€ 33,00
8 > 9 kg€ 34,00
9 > 10 kg€ 35,00
10 > 15 kg€ 36,00
15 > 20 kg€ 37,00
20 > 25 kg€ 40,00
25 > 30 kg€ 45,00
30 > 40 kg€ 55,00
40 > 50 kg€ 65,00

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USA, Canada

0 > 1 kg€ 33,00
1 > 2 kg€ 37,00
2 > 3 kg€ 42,00
3 > 4 kg€ 47,00
4 > 5 kg€ 51,00
5 > 6 kg€ 54,00
6 > 7 kg€ 57,00
7 > 8 kg€ 59,00
8 > 9 kg€ 62,00
9 > 10 kg€ 65,00
10 > 15 kg€ 70,00
15 > 20 kg€ 80,00
20 > 25 kg€ 90,00
25 > 30 kg€ 100,00
30 > 40 kg€ 120,00
40 > 50 kg€ 135,00

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Asia, Oceania, Russia, the Middle East
and other countries not mentioned above

0 > 1 kg€ 46
1 > 2 kg€ 52
2 > 3 kg€ 58
3 > 4 kg€ 64
4 > 5 kg€ 70
5 > 6 kg€ 76
6 > 7 kg€ 82
7 > 8 kg€ 88
8 > 9 kg€ 94
9 > 10 kg€ 100
10 > 15 kg€ 120,00
15 > 20 kg€ 140,00
20 > 25 kg€ 160,00
25 > 30 kg€ 180,00
30 > 40 kg€ 200,00
40 > 50 kg€ 220,00

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What should I do if my order hasn't arrived or is damaged?
- If you have opted for parcel post, please email [email protected] to provide your order number. We will then find out where your parcel has gone. You must do this within 45 days of shipment. Otherwise, we will not be able to report the loss to the carrier.
- In case of damage we ask you to return the damaged shipment to us.

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Returns

Are you not satisfied with your purchase? What a pity! But of course returns are possible!

You have the right to return the purchase within 14 days after receiving your product*. You can do this by sending an email to [email protected] within these 14 days with your name and order number. You will then receive a confirmation from Tinne+Mia stating how and to which address you can return the package (the shipping costs are for the customer). After receiving this confirmation you still have 14 days to return the product.

When the product is received back by us in good order, the purchase amount will be refunded to the account with which the purchase was made. The amount will be refunded within 10 working days after receipt of the return package.

*) Send your items back to us in perfect condition. Returns will only be accepted if all labels are intact and attached. Tinne+Mia will not take back items from which the labels have been removed.